CRM
Restaurant CRM to know and retain your guests
Build a guest database from every order and campaign to the customers who already love your food.
What is it?
Restaurant CRM software stores guest contact details, visit history, preferences, and powers targeted marketing.
Challenges restaurants face
- Guest data trapped in aggregator apps
- No unified view across dine-in and takeaway
- Manual campaign lists
How Peppar solves it
Peppar CRM captures opt-in contacts from your branded ordering flow and powers SMS/email campaigns on Pro.
Key features
- Customer profiles
- Order history
- Marketing campaigns
- Feedback & NPS
- Segmentation by visit frequency
Benefits
- Own your guest relationships
- Higher repeat visit rate
- Targeted offers without aggregator fees
- Integrated with POS data
How it works
- Guests order on your Peppar page
- CRM builds profiles with consent
- Launch SMS/email campaigns
- Measure redemptions in reports
Related resources
Frequently asked questions
What is Restaurant CRM to know and retain your guests?
Restaurant CRM to know and retain your guests on Peppar helps Indian restaurants digitize a QR menu for free, then run billing, kitchen operations, and guest ordering from one cloud platform with GST-compliant billing. paid plans start from ₹599/month.
Who is Peppar for?
Independent restaurants, cafés, cloud kitchens, bars, and chains with 1–10+ outlets across India.
How much does Peppar cost?
Free ₹0/month (limited-time deal). Customizable: contact us for pricing. Starter from ₹599/month (excl. GST).
Do guests need to install an app?
No. Guests order from a mobile web page via QR code — no app download required.
Ready to modernize your restaurant?
Peppar Free is a limited-time ₹0/month deal for listing and a digital menu after Peppar publishes your restaurant. Offer availability can change. Paid Starter/Pro features can be tried for 30 days when you upgrade. No credit card to join Free.
contact@peppar.in · +91 733-7876270