QR dine-in ordering from table to kitchen

What is it?

Dine-in ordering on Peppar links the guest phone to a table. After staff approve the table request, guests order from the mobile web menu; tickets appear on KDS/KOT and the bill stays in the POS.

Challenges restaurants face

• Paper menus and verbal orders slow peak service
• QR tools that only show a PDF, not a live order
• Kitchen tickets disconnected from the guest cart
• No shared cart for groups at the same table

How Peppar solves it

Peppar embeds dine-in in the same POS: table QR → staff approval → cart → kitchen → live tracking. Free listing is browse-only; Starter unlocks ordering.

Key features

• Table QR codes and table request / approval workflow
• Photo-rich menu, modifiers, and cart on mobile web
• Live order status for guests
• KDS and ESC/POS KOT printing
• Shared / group ordering on Pro
• Works with Peppy AI on Pro for menu help

Benefits

• Faster turns and fewer missed items
• No guest app download
• No commission on dine-in orders
• Same platform as takeaway and Direct Delivery

How it works

1. Print table QR codes from Peppar
2. Guest scans, submits a table request; staff approve
3. Guest orders; kitchen receives KOT / KDS tickets
4. Staff bill in the console; guest tracks status on phone

Related resources

• QR menu
• Table reservation
• Direct Delivery
• Takeaway ordering
• Peppy AI

Frequently asked questions